Legal
Privacy Policy
Last Updated: June 2026
Introduction
Instict Labs ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, how we store it, and the rights available to you.
By using this website, you consent to the practices described in this Policy.
Information We Collect
Information You Provide
We may collect information that you voluntarily submit, including:
- Full name
- Email address
- Telephone number
- Company name
- Project requirements
- Information submitted through forms, enquiries, bookings, or consultations
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website activity
- Referral sources
- Cookie and analytics data
How We Use Your Information
We use personal information to:
- Respond to enquiries
- Deliver services
- Prepare proposals and quotations
- Improve website performance
- Analyse user behaviour
- Communicate with prospective and existing clients
- Send newsletters and marketing communications where consent exists
- Maintain website security
- Comply with legal obligations
Marketing Communications
If you subscribe to receive updates from Instict Labs, we may send marketing communications relating to:
- Branding
- Web design
- Marketing
- Growth strategies
- Company updates
- Events and resources
You may unsubscribe at any time using the unsubscribe link included in our communications.
Cookies and Analytics
We use cookies and similar technologies to improve website functionality and understand how visitors interact with our website.
Cookies may be used for:
- Website functionality
- Analytics
- Performance monitoring
- Marketing attribution
- User preferences
You may disable cookies through your browser settings, although some website functionality may be affected.
Third-Party Providers
We may use trusted third-party service providers to help operate our business, including:
- Website hosting providers
- CRM platforms
- Email marketing software
- Analytics platforms
- Advertising platforms
- Payment processors
These providers only receive information necessary to perform their services and are expected to protect that information appropriately.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Deliver services
- Maintain business records
- Meet legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it is securely deleted or anonymised.
International Transfers
Some of our service providers may process data outside the United Kingdom or your country of residence.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your information.
Data Security
We implement commercially reasonable technical and organisational measures designed to protect personal information from:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of information
- Restrict processing
- Object to processing
- Request transfer of your information
- Withdraw consent where processing is based on consent
Requests can be submitted using the contact details below.
Children's Privacy
Our services are intended for businesses and individuals aged 18 years or older.
We do not knowingly collect information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The latest version will always be available on this page and will include the date of the most recent revision.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:
Instict Labs
Email: hello@instictlabs.com
Website: www.instictlabs.com
If you are located within the United Kingdom and believe your rights have been infringed, you may contact the Information Commissioner's Office (ICO).